Yes - we have strict policies and practices to address the protection of your data.
My Insurer Private Limited – Singapore based company No. 201903812R - (“we” or “us”) is the operator of the software MY INSURER - www.my-insurer.net (the “Website”), a customer relationship tool, and the mobile application WELLNEX (the "App"), a free rewarding membership program designed to facilitate access to budget-friendly quality Healthcare, supplemented by Wellness and Lifestyle offers, calibrated thanks to Users' data profiles.
We are committed to:
- Follow any best practices, guidelines, requirements of the privacy and insurance policy applicable in any countries where MY INSURER operates
- Comply to any Insurance rules, laws & regulations applicable in any countries where MY INSURER operates
- Comply to any Data (storage, flow, ownership) protection act, laws & regulations applicable in any countries where MY INSURER operates
- Make the user journey as enjoyable, safe, clear and lean as possible
Should you have any queries or feedback with regards to data, please send us an email to data@my-insurer.net
Your personal data are keyed by you through the app or your insurance representative.
If you want to delete or edit these data, you can do it at any time.
If you require us to help delete or edit, please send us an email specifying the nature of the request at data@my-insurer.net:
- delete your personal data
- transfer your data to a third party
- know who is using your data
- rectify your incorrect data
- complain about misused of your data
The policies of data usage, flow, management and ownership are disclosed under different link accessible:
- Via the app of the policyholders
- Via the main website accessible to all
- Via the CRM of the insurance intermediaries
- Via the Chatbot or Help link
- Via the training deck available online for agents
We also have a data compliance manager on site who is responsible as the center point to ensure that all questions relative to data.