My Insurer Private Limited – Singapore based company No. 201903812R - (“we” or “us”) is the operator of the software MY INSURER -  www.my-insurer.net (the “Website”), a customer relationship tool, and the mobile application WELLNEX (the "App"), a free rewarding membership program designed to facilitate access to budget-friendly quality Healthcare, supplemented by Wellness and Lifestyle offers, calibrated thanks to Users' data profiles. 


We are committed to:

  • Follow any best practices, guidelines, requirements of the privacy and insurance policy applicable in any countries where MY INSURER operates
  • Comply to any Insurance rules, laws & regulations applicable in any countries where MY INSURER operates
  • Comply to any Data (storage, flow, ownership) protection act, laws & regulations applicable in any countries where MY INSURER operates
  • Make the user journey as enjoyable, safe, clear and lean as possible


Should you have any queries or feedback with regards to data, please send us an email to data@my-insurer.net

Queries
Should you have any questions regarding our compliance to PDPA, please feel free to contact us at: query@my-insurer.net

Specifics
You may also write to us at: data@my-insurer.net
to request for the following:

  • delete your personal data
  • transfer your data to a third party
  • know who is using your data
  • rectify your incorrect data 
  • complain about misused of your data


In addition if you wish to escalate beyond my-insurer, you may do so by :


You may also raise a complain via the DNC Complaint Form

Click on the button below to make a complaint relating to the sending of a telemarketing message (whether in the form of a voice call, SMS, fax or other text, sound or visual form) to a Singapore telephone number. The process should take 5 minutes to complete.

REPORT
DNC COMPLAINT

Our officers may contact you via email or telephone should there be any clarification required on the information provided.

If you have any supporting documents in hardcopy and are unable to submit those through the online system, you may send the documents to us via post at the following address:

Personal Data Protection Commission
10 Pasir Panjang Road
#03-01 Mapletree Business City
Singapore 117438

Attn: Officer-in-charge, Enforcement