CHATROOM

Is the chatroom linked to Whatsapp?
No the chatroom is an independent function of my-insurer. If you wish to whatsapp your client, please do so directly from client's profile page "Se...
Tue, 12 Feb, 2019 at 3:35 PM
How does the chatroom work?
The Chatroom allows you to send private messages directly to your clients in the App, including attachments. Click here to learn more. 
Mon, 18 May, 2020 at 3:01 PM
How will I be notified if my client sends me a message?
You will receive a pop up notification if you are logged onto the system, after which the notification stays in te bell alert (top right hand corner). You c...
Tue, 12 Feb, 2019 at 3:37 PM
Can I create a group chat?
You cannot create a group chat on my-insurer at this time.
Tue, 12 Feb, 2019 at 3:38 PM
Can I search the chat history by keywords?
You cannot search the chat history by key words at this time.
Tue, 12 Feb, 2019 at 3:38 PM
Can I download chat history?
You cannot download chat history at this time.
Tue, 12 Feb, 2019 at 3:41 PM
Can I send/receive files?
Yes. You can send and receive files to/from your client
Tue, 12 Feb, 2019 at 3:42 PM
What format of files are compatible?
pdf", ".doc", ".docx", ".jpg", ".png"
Tue, 12 Feb, 2019 at 3:42 PM
What is the maximum file size per attachment?
6 MB per upload.
Tue, 12 Feb, 2019 at 3:43 PM
Where is the file stored?
The file is stored on Microsoft Azure; Cloud.
Tue, 12 Feb, 2019 at 3:43 PM