YOUR ACCOUNT

Folder for adding Your account articles

FORGOT MY PASSWORD
In case you have forgotten your password, click HERE  IF YOU HAVE STILL SOME PROBLEMS: You may contact us via phone call or WhatsApp for any quer...
Mon, 23 Nov, 2020 at 4:19 PM
How to log in to my-insurer?
To access your account, please log in via https://access.my-insurer.net
Fri, 8 Feb, 2019 at 11:12 AM
Can I add a profile picture?
Yes. You can. To add a profile photo, please access your account and click on "Profile". Under Profile, select the grey box on the left to upload ...
Fri, 8 Feb, 2019 at 11:21 AM
How to check my T&Cs?
You can access the T&Cs in the system under "Settings". Alternatively, you can view the T&Cs via http://www.my-insurer.net/term--condition...
Fri, 8 Feb, 2019 at 11:28 AM
Am I still able to receive notifications if I am not at my computer/laptop?
Yes. You can turn on the "Email Notifications" (please scroll to the bottom) option under "Settings">"Profile"
Fri, 8 Feb, 2019 at 11:30 AM
Should I consider to stop with using the platform. What happens?
You will be able to download all the data you have input or we shall assist you to do so to ensure that you get back all customers information accordingly....
Thu, 25 Feb, 2021 at 1:40 PM
What is the Starting Charge Date? Why is my Subscription expired? What is error Inactive Subscription
Individual Wellnex account managers subscription period is inherited from the ENTERPRISE group to which they are attached. If an individual Account Mana...
Wed, 5 May, 2021 at 5:12 PM
[Account managers] Can I select who to send emails to under the "Email marketing" function?
 Yes.  You may download the data of clients into Excel or create an excel file with all the emails of the members on your email list. Upload this excel shee...
Fri, 14 May, 2021 at 12:23 PM
As an account manager, can I access my business account on the Wellnex app?
No. Currently, you are only able to do so on the website. 
Fri, 14 May, 2021 at 1:52 PM
Will account managers / partners be able to enjoy benefits offered by wellnex as well?
have to sign themselves up using the account manager's referral code. An account manager account does not automatically sign up for membership
Fri, 14 May, 2021 at 2:09 PM