Publishing

How do I upload the email addresses I want to send to?
You can upload an excel or csv. file with the list of email addresses you wish to receive your content.
Tue, 12 Feb, 2019 at 12:54 PM
Why doesn't the system auto populate the emails that are already stored in the system?
If we auto populate the emails that are already stored , we would not be able to allow you to send to leads that you have yet put in the system.
Tue, 12 Feb, 2019 at 12:55 PM
How will my client know I am the one who send the Email? And not another relationship manager/agent? ​
Your (email address included) credentials is included when you client received the email.
Tue, 12 Feb, 2019 at 12:55 PM
How do I send a Publication?
To send a Publication, access "Publishing" > "Send Publications"
Tue, 12 Feb, 2019 at 12:56 PM
How do I filter the dates of my preference?
To filter the dates, simply select the applicable timeframe and update the list to view
Tue, 12 Feb, 2019 at 12:57 PM
How do I select multiple clients at a time to send a publication?
To select multiple clients, simply check on the tick boxes on the left.
Tue, 12 Feb, 2019 at 12:58 PM
Will my client receive a notification when I publish a publication?
Yes. They will receive a notification on their app or email depending on the profile and publishing settings you have created.
Tue, 12 Feb, 2019 at 12:58 PM
How will my client know I am the one who send the Publication? And not another relationship manager/agent? ​
The app notification/ email sent will include your credentials. On the app newsfeed, we show your name and profile picture.
Tue, 12 Feb, 2019 at 1:00 PM
How do I use merge tags and what does it mean?
Merge tags are used to insert personalised or dynamic content onto emails and messages you send on my-insurer. E.g. you can send a mass email to your your c...
Tue, 12 Feb, 2019 at 1:02 PM
Can i save a template and reuse it?​
Yes you can. Before sending an email or message, you have the option to save a copy of the template to reuse.
Tue, 12 Feb, 2019 at 1:03 PM