WELLNEX Membership

FAQ about the Wellnex membership, benefits and loyalty

How can I allocate a membership card to a member?
As a Wellnex account manager, you can create new Benefits (title, type of offer, T&Cs). Once the Benefit is created, on the screen "Membership ...
Thu, 22 Apr, 2021 at 2:39 PM
How can I create a membership card?
As a Wellnex account manager, you can create new Benefits associated to a membership card. You will go to main menu module "Membership Benefit", ...
Thu, 22 Apr, 2021 at 3:02 PM
How can I delete, remove, de-activate a membership card for a member?
As a Wellnex account manager, you can create, delete, edit, allocate and deactivate Benefits associated to a membership card. You will go to main menu m...
Thu, 22 Apr, 2021 at 3:25 PM
Can I allocate a membership card to multiple members at the same time?
As a Wellnex account manager, you can allocate a Benefit card to many members at the same time. You will go to main menu module "Membership Benefit...
Thu, 22 Apr, 2021 at 3:31 PM
How many membership cards can I create?
As a Wellnex account manager, you can create as many as you need Benefit cards, and allocate these to your selected members at the same time.
Thu, 22 Apr, 2021 at 3:32 PM
Can an ENTERPRISE account create a membership benefit card?
An ENTERPRISE account (previously known as Super-Agent) cannot create membership benefit cards.
Thu, 22 Apr, 2021 at 3:43 PM
Can I allocate multiple membership benefit cards to the same member?
As a Wellnex account manager, you can create as many as you need Benefits cards. You can allocate these cards to the same members but the Benefit that i...
Thu, 22 Apr, 2021 at 3:48 PM
Why can I not use my email to register as a Wellnex member?
As a Wellnex account manager, you may have used your email in your profile. As such the system will not allow this email to be used as a username for a Wel...
Thu, 22 Apr, 2021 at 3:53 PM
If I registered through a FA's referral code, am I still eligible to add partners ?
Yes you are able to add new partners to your community using the App. You get to enjoy the benefits of all partners of WELLNEX
Fri, 14 May, 2021 at 2:11 PM
Are benefits gifted to me by retailers permanent?
No, they are subjected to the T&Cs included by the provider. Can be deleted or de-activated upon usage
Fri, 14 May, 2021 at 2:12 PM