FAQ WELLNEX FOR MEMBERS
MEMBERS, CLINICS and VENDORS will find answers to their questions. The FAQs modules below will provide explanations and answers for the most frequent questions pertaining to the Wellnex App and its usage, as well as how to use the benefits of the Membership.
WELLNEX exclusive prices are only available to Members (including their parents, spouse, dependents, maid) who Check-In and must pay using the WELLNEX App G...
Thu, 19 Dec, 2019 at 2:43 PM
No, if a Member is also part of a Corporate EB/Healthplan, it must chose either to pay the standard price or to use WELLNEX.
Thu, 19 Dec, 2019 at 2:44 PM
"My Insurer Private Limited" – Singapore based company No. 201903812R - (“we” or “us”) is the operator of the software MY INSURER - www.my-insure...
Thu, 19 Dec, 2019 at 2:45 PM
Once you have finished entering all required information, your WELLNEX profile will be created (a Membership e-card will be displayed) and you will immediat...
Thu, 2 Apr, 2020 at 10:40 AM
You can reset your password from the App login screen; follow the steps on the webpage "Get your password". You need your username to be able to r...
Thu, 19 Dec, 2019 at 2:47 PM
In the WELLNEX App, go to menu "More" and select "Change Password". Enter your Old password then your new password and confirm it.
Thu, 19 Dec, 2019 at 2:47 PM
WELLNEX Members can visit any of the Fullerton Health Group network of medical practitioners (GPs, Specialists, Dental, TCM, Health Screening) that are avai...
Thu, 19 Dec, 2019 at 2:48 PM
Corporate Packages (Live Fuller: Premium / Gold / Sapphire / Platinum): you must book through the Concierge at +65 6333 3636 or by e-mail at ehs@fullertonhe...
Wed, 11 Mar, 2020 at 2:53 PM
As a WELLNEX Member, you must use the Check-In process in the App to ensure that WELLNEX generates a notification message to authenticate you with the Clini...
Wed, 29 Jul, 2020 at 4:15 PM
No, you do not need to use the Check-In process when visiting a vendor. Please present your WELLNEX Membership e-card to enjoy the partners special offers.
Thu, 19 Dec, 2019 at 2:51 PM