FAQ WELLNEX FOR MEMBERS

MEMBERS, CLINICS and VENDORS will find answers to their questions. ​ ​The FAQs modules below will provide explanations and answers for the most frequent questions pertaining to the Wellnex App and its usage, as well as how to use the benefits of the Membership.

WHAT IS WELLNEX?
WELLNEX is the ultimate app that helps its members to build their online shopping mall and community by picking their favorite service providers that range ...
Fri, 14 May, 2021 at 10:34 AM
WHAT ARE THE BENEFITS OF WELLNEX?
WELLNEX Membership gives access to affordable medical services and to promotions/special offers published by our partner vendors in Fitness, Wellness, Lifes...
Thu, 19 Dec, 2019 at 2:35 PM
IS WELLNEX AVAILABLE FOR FREE?
Yes, it is a free Membership.
Thu, 19 Dec, 2019 at 2:36 PM
HOW CAN I JOIN WELLNEX?
Joining WELLNEX is free so long as aspiring Members provide truthful information related to their Lifestyle and Financial Profile.
Thu, 19 Dec, 2019 at 2:37 PM
IS WELLNEX A HEALTH INSURANCE?
No, WELLNEX is not a Health Insurance. WELLNEX gives access to negotiated exclusive pricing for medical services (outpatient healthcare) but the Member mu...
Thu, 19 Dec, 2019 at 2:38 PM
HOW DO I DOWNLOAD WELLNEX?
You can find the latest version of WELLNEX for Apple iOS on AppStore and Android on Google Play. www.my-insurer.net/download-wellnex-app.html
Thu, 19 Dec, 2019 at 2:39 PM
IS WELLNEX AVAILABLE OUTSIDE OF SINGAPORE?
WELLNEX is only available in Singapore for the time being.
Thu, 19 Dec, 2019 at 2:39 PM
WHERE CAN I FIND MEMBER'S HELP OR TUTORIAL TO USE THE APP?
In addition to the FAQ, you can reach out to the Support desk at +65 9738 5893 (call or WhatsApp) or e-mail wellnex@my-insurer.net Mon to Fri (9.00am to 6....
Wed, 11 Mar, 2020 at 2:29 PM
I DO NOT HAVE A GRAB ACCOUNT; CAN I STILL BE A WELLNEX MEMBER?
Yes, your Membership will be activated once you have provided all the required information is entered (Profile, Lifestyle, Financials). You can enjoy the ma...
Thu, 19 Dec, 2019 at 2:41 PM
IS WELLNEX ALSO COVERING MY PARENTS, SPOUSE, DEPENDANTS, MAID?
An eligible Member can take his parents, spouse, dependents (children) or maid to the Fullerton Health clinics. Up to 7 dependents for a main member can...
Thu, 29 Apr, 2021 at 10:47 AM